If you telephone or email us you will be asked to provide us with some personal information about yourself that will enable us to telephone you, send you further details and information or identify your options and possible solutions.

When you telephone us or send an email and or information to us we will treat this information in accordance with this policy and Discreet Debt Solutions will act in accordance with the current legislation. We have legal obligations towards the way we deal with data and we must explain how we will use it. Any information you send us will only be used by us and it will not be supplied to anyone else without your permission unless we are obliged to by law.

We will only hold your personal information on our systems for as long as we are working or acting for you and remove it once this ends.We will ensure that all personal information supplied is held securely in accordance with the Data Protection Act 1998.